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Supporting an Internal Coaching Program

Coaching Program Resources

Coaching Program ResourcesFor success with an internal coaching program, plan the on-going support.  The support includes on-going buy-in, time, a budget, the logistics for coaching sessions, coaching tools, and resources for skill development.  The components for each of these areas is outlined here for easy use in your program plan and manual.

Support On-going Buy-in:

  1. Track results using:
    1. Evaluations
    2. Engagement Measures
    3. Productivity Numbers
    4. Turnover Costs
  2. Share success stories:
    1. Internal website or online bulletin board
    2. Company newsletter
    3. In meetings
  3. Continue to promote coaching as a benefit:
    1. Through HR in orientation and meetings
    2. In employee manuals
    3. In company publications
    4. At company events

Provide Time and a Budget:

  1. Time for:
    1. Planning
    2. On-going learning
    3. Training coaches
    4. Coachee sign-ups
    5. Matching coach with coachee
  2. Budget for:
    1. Time running the program and time coaching
    2. Training for coaches
    3. Learning materials
    4. Consulting
    5. External coaches
    6. Training for coachees working on skill development

Ensuring time and location for coaching (whether coaching is done face-to-face, online, or on the telephone):

  1. Provide private space
  2. Ensure time for coaching
  3. Coordinate scheduling

Assistance with coaching tools:

  1. Coaching questionnaires
  2. Goal-planning worksheets
  3. Self-assessment tools for coachees

Resources for skill development

  1. Access to LMS for self-directed learning
  2. Opportunity to take classes for skill development
  3. Library of materials to check-out for individually focused learning

Using this outline further define each component and then create your plan and budget.

What are your suggestions?

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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