Effective planning and engagement are an excellent foundation for a coaching program. To support ongoing success and sustainability, plan to assess the coaching program process and outcomes on a regular basis. One simple check is to survey the people involved. What follows are examples of questions for coaching program assessment surveys.
Assessment survey for program administrators:
- What have you learned through the coaching program?
- What feedback is coming in?
- What is the level of support for the program?
- Which policies are working well?
- Which policy changes do you recommend?
- Which coaching tools are working well?
- What changes to coaching tools do you recommend?
- What additional coaching tools do you recommend?
- Which resources are used often?
- What changes to resources do you recommend?
- What additional resources do you recommend?
- How can the coaching program be enhanced?
Assessment survey for the coaches and coachees:
- What are your thoughts on the coaching process?
- What is working well?
- What do you recommend be changed?
- What additional coaching tools do you want?
- What additional resources do you want?
- How is the coaching making a difference?
Assessment survey for the bosses, peers, and direct reports of the coachees:
- What changes are you noticing since the coaching began?
- What are the benefits of the coaching program?
- What are your recommendations to improve the coaching program?
Based on your organization and culture, change, add, or delete questions.
When you survey people involved in the coaching program, it is best to share a report on the responses and to share the plan for changes as a result of their input.
