Know What Matters for Your Client

When you have chosen a niche, or area of expertise, you as the coach benefit by continuing to learn and by staying engaged in that area.  Do this by reading, participating in training classes, attending events that match your niche, and through social media.  This will keep you up-to-date with current trends, issues, and ideas.  Your knowledge shows when your client discusses something relevant and you understand what he or she is talking about.

When you are at training programs or events your ideal clients may attend, actively listening to hear what others are saying about topics that are relevant.  Show interest and ask questions.  In addition to enhancing your knowledge of what matters to your clients, you are potentially connecting with new prospects or referral sources.

Another opportunity for awareness and education is online discussions.  Observe what is important for your clients through discussions on LinkedIn, re-tweets on Twitter, and even Facebook activity.  Review questions and answers.  Where appropriate, your participation in the discussion demonstrates your expertise and invites prospective clients to ‘find’ you and connect.

Do remember to ask questions and explore understanding.  As a coach, and guiding them with a process so your clients expand their thinking, discover new possibilities, refine their strategy, and reach their full potential.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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