Coaching Skills as a Workplace Skill

In the previous blog, we shared the coach training participants are often completing their coaching certification to learn coaching as a skill for other jobs.  An example showed coaching as a skill in our personal lives.  Now we are shifting to examples of applying coaching skills at work.  To simplify the example, C is the person who completed the coach training.  P is the person with whom they are talking.

The scenario: A boss (C) is checking on a project that was assigned to a specific employee (P).

C: One project that I want a completion timeline for is X.  What is the timeline?

P: Well, a few things have come up.

C: That makes sense.  Given these things that came up, what is your plan to complete the project.

P: Actually, I was hoping you were going to tell me.

C: Because this is your project and I am confident in your abilities, I want you to do the planning.

P: Oh, ok.  Can I get the plan to you later?

C: By what time today will you have the plan to me?

P: Oh, by 3 I guess.

C: Is that a guess or a commitment?

P: A commitment.

C: Thanks.  I look forward to receiving it and am happy to talk it through with you at 3.

P: OK.  I will come to your office then.

In this example, P was initially evasive.  Using coaching questions with a focus on the ownership for the project belonging to P, C moved the conversation forward.  P choose the commitment to create a timeline and the time for submission.  The coaching skills effectively served both C and P.  More examples to come in future blogs.

You may also like...