What If a Client is Stuck – Then Can I Give the Answer?

What_If_a_Client_is_Stuck_Then_Can_I_Give_the_Answer?

What_If_a_Client_is_Stuck_Then_Can_I_Give_the_Answer?The funny thing about this question is that we are often too quick to assume that the client is stuck – and they are too.  This means that as a coach it is important to be ready with effective questions to help the client get unstuck them self.  Examples of questions include:

  • If you did know the answer, what is it?
  • If I were in your shoes, what advice do you have for me?
  • If you ask someone else (boss, mentor, friend, colleague, family member), what will they say?
  • What is a really bad idea? OK, now a mediocre idea?  OK, now a good idea?

Then and only then, if the client is still stuck, does a coach ask permission to join a brainstorming session with the client.  The key to this is that the coach must give multiple ideas – at least three is a good guideline.  The coach shares an idea or two then asks the client for an idea or two.  This process continues until lots of ideas are listed.  Next the client chooses which idea or ideas they want to use moving forward.  (A note: if the coach only gives one idea it is the same as giving advice.)

The process of asking powerful questions first to help the client get unstuck and then, only if appropriate, joining in brainstorming, is coaching at it’s best.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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