SME versus PE

A white woman, and an African American man are sitting and talking
A white woman, and an African American man are sitting and talking
SME versus PE

An SME is a Subject Matter Expert.  A PE is a Process Expert.  Which one is a coach?  A coach is a Process Expert – expert in the coaching process to be specific – and may or may not be a Subject Matter Expert.

Becoming a process expert in coaching involves accredited coach training that encompasses the competencies and ethics while teaching the core process for coaching.  Over time the efficacy of the coach evolves as they become a coach and embody the coaching mindset.

Being a subject matter expert is based on education and experience.  In the world of coaching, subject matter expertise is typically developed before the journey to becoming a coach begins.  Participants in coach training commonly have degrees, master-level degrees, and even doctorates plus years of professional experience.

Process Expertise as a coach is essential to the efficacy of the coaching.  Subject Matter Expertise may help, and it may hinder – which is based on the skill of the coach to keep their knowledge out of the way and use it only for understanding and exploration.

Consider the help versus hinder dilemma by reflecting on the pros and cons of being a subject matter expert.

Pros of being a SME:
·      Clients often seek a coach that is a SME (because they do not understand the process and they do want someone who understands their circumstances).
·      SME helps define niche for coaching services which in turn helps with marketing and credibility.
·      When a coach is a SME, they continue learning in that area of expertise.
·      SME coaches may offer a library of related resources on their websites.
·      Knowledge can help inform questions.

Cons of being a SME:
·      Clients may expect the coach to tell, teach, or advise.
·      Clients may expect the coach to give the answers instead of exploring and developing as they find their own answers.
·      Being a SME may limit curiosity.
·      Knowledge can limit exploration because the coach “knows” the answer – remember, the answer is different for different people.

While subject matter expertise can hinder if used improperly, it can also benefit when used appropriately.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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