Creating Trust in Coaching

Coaching The Challenging Clien

How does a client decide to trust a coach? Put yourself in that place of deciding whether to trust someone, and reflect on how you make that decision. Possible considerations include:Creating Trust in Coaching

  • Chemistry
  • Rapport
  • Demonstrated professionalism
  • Listening
  • Reassurance of confidentiality

How important is trust? The number one indicator of success in a coaching relationship is the rapport between the coach and the client. Rapport is built and maintained on trust. Consider the definitions:

  • The Dictionary.com definition of trust is reliance on the integrity, strength, ability, surety, etc., of a person or thing; confidence.
  • The Dictionary.com definition of rapport is relation; connection, especially harmonious or sympathetic relation.

Where trust includes reliance on the integrity of another, rapport is the connection in the relationship. It makes sense that when you can rely on someone you know you can trust them, and when you rely and trust, you develop rapport.

What is the impact of trust in a coaching relationship?

  • The client has the freedom to think out loud
  • The client can freely explore ideas and strategize
  • The client is fully supported
  • The client has the space to choose what they want and develop their process for moving forward

When the client trusts the coach then coaching can happen.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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