What are your Client’s Influencing Factors?

What are your Client’s Influencing Factors?

Whether engaging with a new coaching client or continuing with an existing client, there are influencing factors at play.  Influencing factors impact options, decisions, and follow-through.  Sometimes the influencer is time or money, other times it may be physical health, relationships, culture, diversity and inclusion, trauma, conflict, spirituality, mental health, and/or more. What are your Client’s Influencing Factors?

As a coach, how do you effectively create awareness of the influencing factors for the client?  How do you become aware of yourself so you can effectively support your client?

To start, get to know your client.  There are multiple options:

  • Plan a “get to know you” session.
  • Ask your client to share their LinkedIn and Facebook profiles so you can get to know them.
  • Assessments
  • Create your own cultural bio and invite them to also.

Then, to discover influencing factors, additional steps may include:

  • A big-picture exploration of what they want in all areas of their life.
  • Listening deeply to what is and is not said.
  • Observation of their responses.
  • Inquiry when there seems to be more to what they are saying.
  • A survey or self-evaluation of influencers.

Simply being aware that there are influencing factors for everyone seems a basic concept and at the same time is often forgotten or overlooked.  Be intentional with your awareness and supporting client awareness.

How do these options fit in the coaching process?  An introductory session is a “get to know you” opportunity.  Social media profiles can be shared then.  Assessments are a tool all of the Center for Coaching Certification graduates have available and use when it serves the client.  A cultural bio is smart for coaches to include on their website and can be discussed with clients.  The big-picture exploration, listening deeply, observation, and inquiry are taught during coaching certification.  A survey or self-evaluation of influencers is an example of a tool the coach and client can co-create.

The coaching process and awareness of influencers support client success.

 

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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