Recognizing Client Focus is a Coaching Tool

The focus of a client in describing goals may actually hinder their success.  In Neuro Linguistic Programming the focus is identified as a Meta Program and there are many different Meta Programs.  A few significant Meta programs are discussed below.

When having a conversation, people often talk about what they do NOT want or like instead of talking about what they do want.  This focuses the attention on the past or the negative.  Coaches recognize this Meta Program or focus, and ask questions to create a shift so that the focus is on what is wanted.  This opens the door for developing a strategy and planning.  For example, when a client says they do not want to work so many hours, a coach asks them how many hours they do want to work.  Then the coach partners with the client to explore options and actions for creating the change.

When someone is doing something for someone else or to avoid a consequence, the impact is short term.  A coach will ask probing questions so that the client becomes aware of their own internal motivation and what it means to them to do something.  This creates a long-term buy-in and motivation.

Rather than waiting for things to happen, a coach will explore with a client what they do control so that they develop a proactive plan moving them forward.  For example, with a client that wants a promotion and states they are waiting for their review, a coach will ask what steps they can take between now and their review to move them toward earning the promotion.

Recognizing and working to create a shift with these Meta Programs is an essential technique for coaches.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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