Listen

Mikayla Phanby guest blogger Mikayla Phan

According to the Mirriam-Webster dictionary, the general definition of “listen” is to “pay attention to someone or something in order to hear what is being said, sung, played, etc.”  It expands with another slightly more detailed form: “to hear what someone has said and understand that it is serious, important, or true.”  When I look further, I discover the very simple description of the word as an intransitive verb, “to pay attention to sound <listen to music>.”  However, it does give an alternative form, one that is a bit more inclusive: “to hear something with thoughtful attention:  give consideration <listen to a plea>.”

In contrast, on the website for the US Department of State, there is a section under “Active Listening”.  (http://www.state.gov/m/a/os/65759.htm)  Much to my surprise, it features the Chinese character for the word “listen”.  You see, having lived and learned the Chinese culture in Beijing, China for over a decade, as well as having a Bachelor’s degree in Chinese history, I am thrilled to see a bridge like this formed between East and West.  As outlined on their website, the Chinese character for the word “listen” is a pictograph, as are all Chinese characters.  On the left side is the symbol for “ear”, and on the right side is the concept of the individual, showing the symbols for “eyes”, “undivided attention”, and “heart”.  In other words, the word for “listen” indicates that true listening is achieved with much more than just the ears.  The Chinese were telling us that active, or intentional listening is done with all of our senses.  It involves not only our ears (and both ears!), but also our eyes, conscious mind, and emotional connectivity.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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