Equipping Managers to Lead

Dr. Shelley Young Thompkins

By Dr. Shelley Young Thompkins  

Dr. Shelley Young Thompkins

Over the life of my career, I have witnessed people being promoted to the role of leader because they excelled in their roles as individual contributors.  It is the case of a top sales person being promoted to Sales Manager or best clinician who has amazing bed side manners being named Nurse Manager or Team Lead.  It seems natural that these individual contributors make great leaders – after all, they have excelled in their roles.  While the best workers may or may not make the best leaders, organizations continue to promote employees in this fashion.  As an individual contributor, they excelled; as a leader they may struggle.

I believe these individual contributors can make great leaders, with grooming.  Often these contributors have a proven track record as individuals; too often they lack the basic soft skills and relational skills to be effective as leaders.  The great news is that for most, these skills can be obtained by processing through four foundational steps:

  1. Individual Assessments
  2. Training
  3. Mentoring
  4. One-on-one Coaching

Being a successful leader means being able to influence change by sharing the vision with employees, engaging employees to be in alignment with that vision, and empowering them to do their part to execute on the vision.  Additionally, the leader’s attitude and behavior can significantly influence whether an employee remains with an organization.

I invite you to read my full chapter, Equipping Managers to Lead in the new book, Coaching Perspectives VIII, to learn more about how to transform great individual contributors into

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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