Common Mistake #3 of 3 – Lessons Learned from ICF Assessors

Lessons Learned from ICF Assessors

The first two of three common mistakes in the previous blogs, failure to have a clear agreement and leading, are closely related to the third common mistake, telling, teaching, or advising.  During coach training, the biggest paradigm shift for most is that coaches do NOT tell, teach, or advise – instead, they ask questions.  A coach is a trained professional who holds the client as a whole person who is fully capable. Lessons Learned from ICF Assessors

In exploring the third common mistake shared by Jim Smith in his presentation to ICF’s Ethics Community of Practice, there are several key points to highlight .  From ICF’s Code of Ethics the definition for a coaching relationship includes having an agreement that defines responsibilities and expectations.  This is again stated in number 2 in the code.  In number 11 it talks about actively managing power or status difference.  Number 21 addresses accuracy around what coaching offers.  From the Core Competencies, under Embodies a Coaching Mindset, it says: Acknowledges clients are responsible for their own choices.  Under Establishes and Maintains Agreements there are four points on partnering with the client so they determine focus, what to address, and their measure of success.  Assessors are trained that if the conversation involves the coach primarily telling, teaching, or advising then it is a fail on the basis of coaching ethics.

The bottom line to all this is that it is the coach’s responsibility to ensure the coach asks powerful questions so the client explores for themself, makes their own choices, creates their own strategies and action plan, and celebrates their progress and success.  Coaching certification teaches the competencies and ethics.  Coach training includes practicing this during coaching sessions.

It is easy to tell people what to do.  Coaching them so they find their own answers takes more time, skill, and patience. Coaching is a profession that requires training and ongoing learning to best serve clients.  The good news?  It works.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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