Coaching ROI

Coaching is the second fastest growing profession in the world according Ray Williams (and other reports).  Coaching is the new buzz word in companies around the world.  This is because it works.

What is the Return on Investment, ROI, for hiring a coach?  Simply Google coaching ROI and a wide range of studies are listed.  Most cite 500 to 700% ROI.  A few site less and a few site more.

How is the ROI measured?  Many of the benefits of a coaching relationship are qualitative and based on personal evaluation and opinion.  In some studies, participants are asked to place a value on qualitative benefits such as skills developed or relationships impacted.  Then after a coaching engagement they are asked to determine the amount of change and assign a percentage to coaching as the reason for that change.

There are quantitative measures to coaching.  For example, an organization might look at sales numbers, productivity figures, or the cost of turnover and compare from before coaching to after coaching.

Ultimately, the value of coaching goes beyond an initial measure because it has a ripple effect.  Deciding the ROI of coaching is in part measuring and evaluating, and it is in part awareness.  Before starting a coaching relationship, decide how you will measure the ROI.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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