Is a Coach a Subject Matter Expert or a Process Expert?

As a coach, and utilizing your own experience and expertise may enhance your coaching work in the area or areas you with which you are most comfortable.  Your comfort level will be apparent to your client and create confidence for your client to open up more.

If you tap your own expertise, and search out clients that fit your knowledge area, or area that you are comfortable with, then you as the coach have a better understanding of what your client may wish to discuss with you and what type of questions to ask to better serve your client.

Offering coaching services primarily within a niche can maximize awareness of your expertise and motivate you to increase it.  It helps clients find you and be comfortable in letting you coach them knowing that you have the understanding of what they are talking about.

Alternatively, sometimes a lack of expertise is a benefit.  If your expertise is limited, when you ask the client questions and they explain, the awareness for the client is enhanced because they are called to be very clear in defining situations.  Additionally, they consider the perspective of people they want to reach, their prospective clients or customers.

Often a balance of some knowledge with a focus on process expertise is the best of both worlds.  Too much knowledge may lend itself to preconceived ideas of how something is best handled whereas some knowledge lends itself to a full exploration and at the same time empowering the client to decide their strategy.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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