7 Ways to Develop Emotional Intelligence

An African American female is sitting on a desk while a white male and an African American male are sitting at the desk. There is an open laptop on the desk as well.
An African American female is sitting on a desk while a white male and an African American male are sitting at the desk.  There is an open laptop on the desk as well.
7 Ways to Develop Emotional Intelligence

Emotional, relationship, and social intelligence are essential skills for coaches.  These skills are also ones coaching clients commonly want to develop.

First, let’s start with a few definitions:

  • Emotional Intelligence – the ability to recognize and manage one’s own emotions.
  • Relationship Intelligence – the ability to recognize and work with the emotions of another person in a one-to-one interaction.
  • Social Intelligence – the ability to recognize and work with the emotions of multiple people in a way considered appropriate by the majority while with a group.

What skills are part of emotional intelligence?

  • Self-Awareness – noticing your own emotions.
  • Self-Regulation – managing your own emotions.
  • Empathy – recognizing and understanding the emotions of others.
  • Motivation – ability to inspire yourself and others to act.
  • Social Skills – how you interact with other people.

How can these skills be developed?

  1. Review a list of emotions – start with the basic ones (Happiness, Sadness, Fear, Anger, Disgust, Surprise, Enjoyment) and expand as desired. Define each for you.
  2. Reflect on circumstances when you have experienced each. Think about what you experienced and the reasons.  Consider how that impacted what you did.
  3. When you are with someone pay attention to how they seem to be feeling and reacting. If appropriate, ask them about it.
  4. When you are in a group, notice how different people seem to feel and are behaving. Notice whether they seem to identify with each other.  Pay attention to things people do and say.
  5. Read novels. Yes – that is correct!  Novels include descriptions about circumstances and feelings.  Reading novels is one of the top ways to develop emotional intelligence!
  6. Write about feelings you experience and your observations of what others experience.
  7. Work with a coach. A coach will be your partner in the review, reflection, and awareness of emotions.  A coach will support you choosing your behaviors.

Whether you are a coach, want a coach, or want to develop coaching competence, emotional, relationship, and social intelligence are valuable skills.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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