Emotional Intelligence in Coaching

What is emotional intelligence?

Emotional Intelligence, EI, is your ability to recognize and manage your own feelings.  This extends in to Relationship Intelligence, RI, – the ability to recognize and manage emotions in a relationship. Developed further this creates Social Intelligence, SI, – the ability toidentify and manage the emotions of multiple individuals, and to participate in a group in a manner that is considered appropriate by the majority. 

For a coach, these are essential skills.  Specifically:

  • A coach manages their own emotions to ensure the coaching session is all about the client.
  • A coach recognizes and adjusts to the emotions of the client.
  • A coach is aware of the emotions at play in the various circumstances a client discusses.
  • A coach offering team or group coaching is managing the emotions of many simultaneously.

How does a coach support client EI, RI, and SI?  Coaches draw out awareness, explore the implications, ask for the defined goal, expand thinking, empower developing strategies, and partners on forward progress.

Coaches are most effective when their EI, RI, and SI are both natural and authentic, and this is true for clients too.  (https://www.coachcert.com/coachingblog/ai-versus-ei-in-coaching/)

What is the impact of EI, RI, and SI?  Developed and applied positively, with EI, RI, and SI the coach empowers the client to choose how they will consider different possibilities and choose their responses.  The coach partners with the client to be more aware of their emotions and how most effectively manage their feelings personally and in their interactions with others.  Through exploration in the coaching process, the client will be more aware of the emotions of others around them and identify how they want to interact effectively.  If you’re  a student, here’s great guide to help you! (https://custom-writing.org/blog/emotional-intelligence-for-students-why-is-it-important).

Professional coaches care enough about the quality of their service and about their clients to complete their coach training and earn membership in the International Coach Federation.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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