Coaching Excellence 8 of 10

Experience and skill prepare a coach for offering their services. A process for coaching ensures effective application of the coach’s knowledge. From the client’s perspective, a process creates trust and serves their exploration of possibilities and strategies. An excellent coach has a coaching model and process in place.

The coaching process begins with an understanding of what coaching is, what the boundaries are, expectations of the client and the coach, scheduling and fees, and a Code of Ethics. Initially there is a verbal conversation, and then when the client and the coach both identify working together as an effective relationship, the coach provides a written agreement.

Among other things, a written agreement provides for the parameters of the coaching relationship, ensures confidentiality, and details the logistics of the agreement. Reviewing and signing this agreement starts the relationship with clear understanding and respect. This in turn supports developing rapport and trust.

An excellent coach considers the importance of what is in the agreement and of how it is written. Sometimes the coach and the client make changes to the agreement to best serve the relationship and outcome goals. The excellent coach seeks to provide an agreement that is clear and effectively serves both the client and the coach in the coaching relationship.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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