Coaching: Agreement, Understanding, and Rapport – 3 of 3

Because one of the greatest indicators of coaching effectiveness is the rapport between a coach and a client, the value of building trust with an agreement and of the coach understanding the client is elevated further as steps towards developing rapport.

Wikipedia defines rapport as, “a tcoaching rapporterm used to describe, in common terms, that two or more people feel in sync or on the same wavelength because they feel alike.”

Techniques for developing rapport include matching and blending to the style of another. Most of us do this naturally with our friends and people we respect. A coach, as a professional, is focused on their client, so they serve their client by matching and blending.

Specifically, to match and blend the coach observes the client’s body language, rate of speech, and choice of words. The coach then matches some of their own to that of the client, blending their normal tendencies with the preferences of the client. As a result, the client feels the coach is in sync, and the client is more comfortable.

When the coach and client develop rapport, communication is more open, honest, and deeper. This empowers the client to use the coach as a sounding board, to really explore options, and to choose their plan of action.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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