Coaches Listen with Intention – 1 of 3

Coaching a client effectively means a complete focus on the client. This requires the coach to listen with intention. How exactly does a coach listen with intention?

Consider conversations with friends. Friends share stories and experiences, empathize with one another, analyze problems and people. In those conversations, friends relate to what friends say, their stories remind each other of other stories to share, plans call for input and opinion with different recommendations and advice-giving, problems call for suggested solutions.

In comparison, listening intentionally means:

* A coach listens to what a client says with a focus on understanding their thought process, wants and needs, communication preferences, and approach to processing.
* A coach hears the stories as they relate to the client’s thinking about options and opportunities.
* A coach hears the client’s plans and asks questions to empower open thinking and broader perspective.
* A coach hears the client’s problems and asks the client to generate solutions.
* A coach listens intentionally becaus

How does empowering someone to think and then asking them to generate their own solution enhance success?

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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