Cathy Liska People-focused is defined as placing a priority on people, social interactions, sharing stories, and connecting instead of focusing on tasks.
Even when an employee was minimally effective, Rory hesitated to discipline or terminate them because it would be so hard on their finances. While Rory was respected for taking care of staff, many also resent that colleagues are not accountable for their work. Rory’s boss was questioning productivity. When Rory began working with a coach, the coach identified Rory’s style based on how Rory interacts with others.
Tips for Recognizing the People-focused:
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Friendly
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Start conversations by sharing personal news
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Connecting personally is important for a good working relationship
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Work is about the people
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Decisions are driven by feelings
Tips for Coaching the People-focused:
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Be personable
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Care about them and their life
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Ask about their successes
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Ask a lot of questions
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Build on their experience
The coach asked Rory to list what worked well with the work team. Next the coach asked Rory to list the team’s concerns. Through brainstorming, Rory developed several ideas for addressing concerns and the coach facilitated development of an action plan. Rory used the skills demonstrated by the coach in working with employees. Rory found using a coaching style of management enhanced both accountability and productivity.
