Coaching: Agreement, Understanding, and Rapport – 1 of 3

Before beginning coaching sessions, the coach and the client agree to the nature of the relationship, the boundaries, the time commitment, fees, and confidentiality among other salient points.

This may begin in a free, introductory session where the coach asks the client about their understanding of the coaching process. If a sponsor is hiring the coach, there may be an orientation for the client. Often coaches simply have the conversation when establishing the relationship.

There is value for both the client and the coach in exploring how coaching would benefit the client and how they will measure the success of the relationship. Much of this seems to be about understanding and is; in the second blog post of this series, the focus of understanding is the coach understanding the client.

Professional coaches have a written agreement they sign with their clients prior to the first coaching session. The International Coaches Federation publishes a sample agreement with keys points covering:

* Length of the Relationship
* Fees
* Scheduling
* Ground Rules
* Client Responsibility
* Nature of the Relationship
* Coaching is Not Mental Health – Seek Outside Mental Health Care
* Coach Not a Substitute for Other Professional Advice
* Confidentiality

A written agreement embodies commitment to coaching and provides understanding for a solid foundation to understanding and building rapport.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

You may also like...