Skills of a Great Coach Part 4 of 4

Move now to considering the fourth area of core competencies from the ICF.

“Facilitating Learning and Results” includes Creating Awareness, Designing Actions, Planning and goal Setting, Managing Progress and Accountability, defined in summary as going beyond what is said, invokes inquiry, identifies underlying concerns, helps clients discover for themselves, communicates broader perspectives, helps client to see difference factors, expresses insights, identifies major strengths versus areas of growth, asks clients to distinguish issues and behaviors, brainstorms, helps focus, engages to explore, promotes self-discovery, celebrates, challenges, advocates, helps ‘do it now,’ encourages, consolidates, creates plan, makes adjustments, helps identify resources, targets early successes, clear requests of actions, demonstrate follow-through, acknowledges, prepares, keeps client on track, focuses on the coaching plan and adjusts, move between big picture and context, promotes client self-discipline, develops client’s ability to make decisions, and positively confronts.

What does this mean to you as a professional coach?

A great coach is both a great listener and a great questioner. Questions and follow-up questions empower understanding, exploration, and clarity. With your clients’ permission, ask them to discover more about themselves.

Coaches open the door for possibilities by sharing perspective and then asking more questions. Expand on answers with carefully-worded probing questions. Ask for more ideas and brainstorm.

As a coach, you are a strategic and accountability partner. Support the client in developing their plan and deciding on how they are accountable to their plan.

Coaches have the privilege of celebrating successes with clients.

Cathy Liska

For content specific to coach training and coaching, guest blog posts are welcome.

Most blog posts here are written or curated by Cathy Liska, Guide from the Side®, CDP, MCC.

Cathy is CEO/Founder of the Center for Coaching Certification, CCC. As Guide from the Side®, she is a sought-after trainer and coach with over 30 years of experience in business management and ownership. Cathy built her diverse team at CCC that includes trainers, customer service, and coaches. She was Co-Leader for ICF’s Ethics Community of Practice, on the Leadership Team for the review and updating of the Code of Ethics in 2024, and active in the Ethics Water Cooler. To ensure she stays current in related areas of expertise, Cathy has earned the following: ICF’s Master Certified Coach (MCC), Certified Coach Trainer, Certified Consumer Credit Counselor, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Apartment Manager, Certified Civil and Family Mediator, and Certified in DISC.

Cathy’s clients range from attorneys to corporate executives, government to nonprofit, entrepreneurs to children, under or unemployed to newly retired. She specializes in communication, management, conflict, and leadership. Her personal mission statement is “People.” Cathy is known for her passion to serve others so they achieve the results they want.

Podcast: https://www.coachcert.com/podcast.html

Publications: Coaching Perspectives (a series of books with chapters by coach training graduates) https://www.coachcert.com/resources/recommended-reading/coaching-perspectives-series-by-the-center-for-coaching-certification-and-more.html

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