Opportunities for professional development enhance quality of services and leadership possibilities. Each of these opportunities counts toward the continuing education requirement of 12 clock hours every two years to maintain certification.

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Free Group Coaching

Wednesday, September 23, 2020 at 11 AM – 12:30 PM Eastern US Time - Weekly to support you during these challenging times.

With the world facing challenges and change, there is an opportunity to serve both to help you take care of yourself and to support you helping others as a coach.

The impact of the pandemic is creating many challenges. Let’s move forward and explore:

  • What are the challenges we face?
  • How can we meet and surpass challenges with grace and ease?
  • How can we maximize options?
  • What are the opportunities?
  • How can we enhance the benefits of the changes that are happening?

To join the free Group Coaching, email Cathy and request the session link.


Coaching Certification

Monday October 5, 2020 at 3:30 - 4:30 PM Eastern US Time

Learn About Coaching Certification

A free webinar to get your questions answered! Learn about coaching, training, certification, and credentialing plus explore important criteria when choosing a coach training program.


  • Define Coaching
  • Coaching Statistics and Insights
  • The CCC Staircase To Success Coaching Model and Process
  • Pros and Cons of Certification
  • Reasons People Choose Certification at CCC
  • What to Look for in Training
  • Opportunities
  • About the CCC Programs

Register in advance for this webinar: https://us02web.zoom.us/webinar/register/WN_px3YVEd2QQeBd9Nbwb3_wQ

After registering, you will receive a confirmation email containing information about joining the webinar.

Note: this webinar is intended for those exploring coach training (NOT continuing education).


4 Tips for Coaches to Earn Client Loyalty

Friday October 9, 2020 at 2:00 PM - 3:00 PM Eastern US Time

Loyalty Lessons by JaneSTORM: Creating a #HappyPlace for Coaching Clients

Capturing and retaining clients plus getting successful referrals provides a competitive advantage in the coaching profession. Jane McCarthy, Chief Brainstormer and Transformational Coach, will take you through the lessons she learned and implemented during her 20+ years at Verizon managing the Business to Business loyalty marketing program, Small Biz Rewards.

Attendees will gain:

  • Definition of loyalty and the WOW factor
  • Insight on why loyalty is important in coaching
  • Proven strategies client retention and referrals

Loyalty Lessons by Jane Storm

Jane brings loyalty to all aspects of her life and is excited to share her passion and purpose for powerfully connecting people and ideas. For more information about JaneSTORM, check out her website at https://www.Janestorm.com

Register in advance for this webinar: https://us02web.zoom.us/webinar/register/WN_5eZV8r9oQt2jJlOEATMTbQ

After registering, you will receive a confirmation email containing information about joining the webinar.


Ethics Community of Practice - Coaching Virtually in Our Global World

Wednesday October 21, 2020 at 5:30 PM Eastern (US and Canada)

Many coaches have worked virtually with clients before the pandemic and now many practices are operating solely online. Join the Ethics Community of Practice and Lily Seto, PCC, as they explore the ethical considerations when working virtually, emphasizing a global perspective. In this workshop, attendees will be presented with a case study and asked to discuss the ethical considerations in small breakout groups referring to the updated ICF Code of Ethics.

To participate fully requires:

Successful completion of this learning activity is worth 1.5 CCE Units in Ethics Core Competencies.

Credit Information

  • Activity Number: ICF Global - October 2020
  • Credit Amount: 1.5 Ethics Core Competencies
  • Accreditation Period: From January 01, 2020


Lily SetoLily Seto – Instructor - is the Principal of a coaching and facilitation practice with associates across North America. Her clients range from Human Resource professionals, middle managers and CEOs to individuals looking for a career change. Her areas of specialization include leadership development, conflict coaching, intercultural coaching, career coaching, managing through change and transition, and coach development. She also customizes workshops to meet the needs of her clients on such topics as team development, diversity and coaching skills. Lily has a strong background in Learning and Development and Human Resources. She began her working life in retail and moved to the Federal Government, first on the front line and quickly moved into management positions. Her next step was into the Human Resources field, where she was nominated for the Silver Medal in Leadership in 2006 for her work in redesigning an organization in the Yukon Territories. Lily then became the Coaching Strategist for the BC Government. In this role, she led the creation of an internal coaching program of 19 internal coaches who coach supervisors and managers on such topics as managing direct reports, career planning, and team coaching. A large part of this role included training and developing the coaches to serve the needs of the organization. Her work now predominantly is focused on partnering with individual Ministries to infuse a coaching approach to their daily work, with the goal to move to a higher performing organization. For this work, she was awarded the Royal Roads Leadership Award in Coaching. Lily has a Graduate Certificate in Executive Coaching from Royal Roads University and a Masters in Leadership and Training and is currently enrolled in a Masters in Organizational Management and Development at Fielding Graduate University, where she recently earned a certificate in Evidence Based Coaching. She is a Professional Certifed Coach (PCC) recognized by the International Coach Federation and also holds a Diploma in Coaching Supervision from the Coaching Supervision Academy as well as a certification in Mentor Coaching. She is also a Past President of the International Coach Federation (ICF) Vancouver Island Chapter and currently serves on the Independent Review Board (IRB) on Ethics.

Register in advance for this webinar: http://learning.coachfederation.org/products/1341/ethics-community-of-practice-coaching-virtually-in-our-global-world

After registering, you will receive a confirmation email containing information about joining the webinar.


Links to Recordings of Recent Webinars:

ICF's Core Competencies: https://www.youtube.com/watch?v=CDk7hishRTc

The Performance Gap Indicator: https://youtu.be/OZZsClZRqZ4

Request Training Onsite or Online:
  • Listening Skills
  • Asking Questions
  • Time Management
  • Organization
  • Decision Making
  • Emotional Control
  • Nutrition
  • Leadership
  • Mentoring
  • Management Skills
  • Negotiation

Each Certified Professional Coach tracks their own continuing education clock hours and submits the information for their 12 clock hours every two years.  All ICF programs are accepted.  Additional programs outside of CCC may be eligible - please include a class agenda and proof of satisfactory completion.

The full program fee to earn your Certified Professional Coach designation is $1695. This includes the five webinars and live class required for certification, plus two optional webinars after certification, and access to the Coaches page on this site with tools, session questionnaires, and more. Inclusion in the www.FindaCertifiedCoach.com database is optional.

Cancellation Policy: In the event you must cancel participation, up to seven days prior to the start of the first program webinar you may request a refund of the amount less a twenty percent processing fee; six days or less prior to the start of the first program webinar you may request a refund of fifty percent of the registration. You may transfer your full registration to someone else up to three days prior to the start of the first webinar.