As a coach, you prepare for coaching sessions.\u00a0 Imagine just beginning with a client and having your process in place for starting the coaching relationship with a solid foundation, and then the client gets on the call and says they are dealing with a crisis.\u00a0 Is that client ready for the coaching session you prepared?\u00a0 Often not!\u00a0 What is your role as a coach?\u00a0 Ask questions!<\/p>\n
In a case like this, start by asking the client whether they want to talk and what they want to discuss.\u00a0 Some clients may want a coaching session focused on dealing with their current crisis.\u00a0 Some clients may prefer to use the time set aside for coaching to deal with the crisis.\u00a0 Other clients may choose to have the regular coaching because there is no action for them to take addressing the crisis.\u00a0 Often a client wants a few minutes to process their current crisis and then move in to the planned coaching session.<\/p>\n
Occasionally the question arises as to whether the coaching session is considered complete if the client decides not to talk in favor of dealing with their crisis.\u00a0 As a coach, ideally you have a cancellation policy, and ideally you know when flexibility is appropriate.<\/p>\n