{"id":11862,"date":"2023-11-13T09:02:23","date_gmt":"2023-11-13T09:02:23","guid":{"rendered":"https:\/\/www.coachcert.com\/coachingblog\/?p=11862"},"modified":"2023-09-11T17:49:04","modified_gmt":"2023-09-11T17:49:04","slug":"adapting-to-customers-disc-styles-quick-guide","status":"publish","type":"post","link":"https:\/\/www.coachcert.com\/coachingblog\/adapting-to-customers-disc-styles-quick-guide\/","title":{"rendered":"Adapting to Customer\u2019s DISC Styles \u2013 Quick Guide"},"content":{"rendered":"<p><em>Published with Permission from <\/em><a href=\"https:\/\/www.assessments24x7.com\/\" target=\"_blank\" rel=\"noopener\"><em>Assessments 24\/7<\/em><\/a><em>.<\/em><\/p>\n<figure id=\"attachment_11863\" aria-describedby=\"caption-attachment-11863\" style=\"width: 254px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11863 size-medium\" src=\"https:\/\/www.coachcert.com\/coachingblog\/wp-content\/uploads\/2023\/09\/13-Nov-Adapting-to-Customers-DISC-Styles-\u2013-Quick-Guide-254x300.jpg\" alt=\"Log for Assessments 24\/7\" width=\"254\" height=\"300\" srcset=\"https:\/\/www.coachcert.com\/coachingblog\/wp-content\/uploads\/2023\/09\/13-Nov-Adapting-to-Customers-DISC-Styles-\u2013-Quick-Guide-254x300.jpg 254w, https:\/\/www.coachcert.com\/coachingblog\/wp-content\/uploads\/2023\/09\/13-Nov-Adapting-to-Customers-DISC-Styles-\u2013-Quick-Guide-866x1024.jpg 866w, https:\/\/www.coachcert.com\/coachingblog\/wp-content\/uploads\/2023\/09\/13-Nov-Adapting-to-Customers-DISC-Styles-\u2013-Quick-Guide-768x908.jpg 768w, https:\/\/www.coachcert.com\/coachingblog\/wp-content\/uploads\/2023\/09\/13-Nov-Adapting-to-Customers-DISC-Styles-\u2013-Quick-Guide-51x60.jpg 51w, https:\/\/www.coachcert.com\/coachingblog\/wp-content\/uploads\/2023\/09\/13-Nov-Adapting-to-Customers-DISC-Styles-\u2013-Quick-Guide.jpg 1000w\" sizes=\"auto, (max-width: 254px) 100vw, 254px\" \/><figcaption id=\"caption-attachment-11863\" class=\"wp-caption-text\">Published with Permission from Assessments 24\/7.<br \/>This is a Monday blog series; our regular coaching blog will be published on Thursday\u2019s.<br \/>This blogs series has explored DISC styles, working with, and adapting to each, and tips on how to adapt your leadership style based on your DISC style plus tips for leading each of the DISC styles. Now the focus is on adapting to customer\u2019s DISC style.<br \/>Use the following suggestions to help you adapt to other people\u2019s DISC styles when you are dealing with customers.<br \/>NEEDS TO KNOW ABOUT:<br \/>Dominant Styles: What it does \/ By when \/ What it costs<br \/>Influence Styles: How it enhances their status and visibility<br \/>Steady Styles: How it will affect their personal circumstances<br \/>Conscientious Styles: How they can justify it logically \/ How it works<br \/>DO IT WITH:<br \/>Dominant Styles: Conviction<br \/>Influence Styles: Flair<br \/>Steady Styles: Warmth<br \/>Conscientious Styles: Accuracy<br \/>SAVE THEM:<br \/>Dominant Styles: Time<br \/>Influence Styles: Effort<br \/>Steady Styles: Conflict<br \/>Conscientious Styles: Embarrassment<br \/>TO FACILITATE DECISION-MAKING PROVIDE:<br \/>Dominant Styles: Options with supporting analysis<br \/>Influence Styles: Testimonials and incentives<br \/>Steady Styles: Personal service and assurances<br \/>Conscientious Styles: Data and documentation<br \/>LIKES YOU TO BE:<br \/>Dominant Styles: To the point<br \/>Influence Styles: Stimulating<br \/>Steady Styles: Pleasant<br \/>Conscientious Styles: Precise<br \/>SUPPORT THEIR:<br \/>Dominant Styles: Goals<br \/>Influence Styles: Ideas<br \/>Steady Styles: Feelings<br \/>Conscientious Styles: Procedures<br \/>CREATE THIS ENVIRONMENT:<br \/>Dominant Styles: Businesslike<br \/>Influence Styles: Enthusiastic<br \/>Steady Styles: Personal<br \/>Conscientious Styles: Serious<br \/>MAINTAIN THIS PACE:<br \/>Dominant Styles: Fast\/decisive<br \/>Influence Styles: Fast\/spontaneous<br \/>Steady Styles: Slow\/relaxed<br \/>Conscientious Styles: Slow\/systematic<br \/>FOCUS ON THIS PRIORITY:<br \/>Dominant Styles: The task\/The results<br \/>Influence Styles: The relationship\/Interaction<br \/>Steady Styles: The relationship\/Communication<br \/>Conscientious Styles: The task\/The process<br \/>AT PLAY BE:<br \/>Dominant Styles: Competitive and aggressive<br \/>Influence Styles: Spontaneous and playful<br \/>Steady Styles: Casual and cooperative<br \/>Conscientious Styles: Structured\/Play by the rules<br \/>USE TIME TO:<br \/>Dominant Styles: Act efficiently<br \/>Influence Styles: Enjoy the interaction<br \/>Steady Styles: Develop the relationship<br \/>Conscientious Styles: Ensure accuracy<br \/>WRITE THIS WAY:<br \/>Dominant Styles: Short and to the point<br \/>Influence Styles: Informal and dramatic<br \/>Steady Styles: Warm and friendly<br \/>Conscientious Styles: Detailed and precise<br \/>ON THE TELEPHONE BE:<br \/>Dominant Styles: Short and to the point<br \/>Influence Styles: Conversational and playful<br \/>Steady Styles: Warm and pleasant<br \/>Conscientious Styles: Businesslike and precise<br \/>The next blogs explore the DISC styles at work.<\/figcaption><\/figure>\n<p style=\"font-weight: 400;\"><em>This is a Monday blog series; our regular <\/em><a href=\"https:\/\/www.coachcert.com\/training.html\" target=\"_blank\" rel=\"noopener\"><em>coaching<\/em><\/a><em> blog will be published on Thursday\u2019s.<\/em><\/p>\n<p style=\"font-weight: 400;\">This blogs series has explored DISC styles, working with, and adapting to each, and tips on how to adapt your leadership style based on your DISC style plus tips for leading each of the DISC styles.\u00a0 Now the focus is on adapting to customer\u2019s <a href=\"https:\/\/www.assessments24x7.com\/assessments\/disc\" target=\"_blank\" rel=\"noopener\">DISC<\/a> style.<\/p>\n<p style=\"font-weight: 400;\">Use the following suggestions to help you adapt to other people\u2019s DISC styles when you are dealing with customers.<\/p>\n<p style=\"font-weight: 400;\"><strong>NEEDS TO KNOW ABOUT:<br \/>\nD<\/strong>ominant Styles: What it does \/ By when \/ What it costs<br \/>\n<strong>I<\/strong>nfluence Styles: How it enhances their status and visibility<br \/>\n<strong>S<\/strong>teady Styles: How it will affect their personal circumstances<br \/>\n<strong>C<\/strong>onscientious Styles: How they can justify it logically \/ How it works<\/p>\n<p style=\"font-weight: 400;\"><strong>DO IT WITH:<br \/>\nD<\/strong>ominant Styles: Conviction<br \/>\n<strong>I<\/strong>nfluence Styles: Flair<br \/>\n<strong>S<\/strong>teady Styles: Warmth<br \/>\n<strong>C<\/strong>onscientious Styles: Accuracy<\/p>\n<p style=\"font-weight: 400;\"><strong>SAVE THEM:<br \/>\nD<\/strong>ominant Styles: Time<br \/>\n<strong>I<\/strong>nfluence Styles: Effort<br \/>\n<strong>S<\/strong>teady Styles: Conflict<br \/>\n<strong>C<\/strong>onscientious Styles: Embarrassment<\/p>\n<p style=\"font-weight: 400;\"><strong>TO FACILITATE DECISION-MAKING PROVIDE:<br \/>\nD<\/strong>ominant Styles: Options with supporting analysis<br \/>\n<strong>I<\/strong>nfluence Styles: Testimonials and incentives<br \/>\n<strong>S<\/strong>teady Styles: Personal service and assurances<br \/>\n<strong>C<\/strong>onscientious Styles: Data and documentation<\/p>\n<p style=\"font-weight: 400;\"><strong>LIKES YOU TO BE:<br \/>\nD<\/strong>ominant Styles: To the point<br \/>\n<strong>I<\/strong>nfluence Styles: Stimulating<br \/>\n<strong>S<\/strong>teady Styles: Pleasant<br \/>\n<strong>C<\/strong>onscientious Styles: Precise<\/p>\n<p style=\"font-weight: 400;\"><strong>SUPPORT THEIR:<br \/>\nD<\/strong>ominant Styles: Goals<br \/>\n<strong>I<\/strong>nfluence Styles: Ideas<br \/>\n<strong>S<\/strong>teady Styles: Feelings<br \/>\n<strong>C<\/strong>onscientious Styles: Procedures<\/p>\n<p style=\"font-weight: 400;\"><strong>CREATE THIS ENVIRONMENT:<br \/>\nD<\/strong>ominant Styles: Businesslike<br \/>\n<strong>I<\/strong>nfluence Styles: Enthusiastic<br \/>\n<strong>S<\/strong>teady Styles: Personal<br \/>\n<strong>C<\/strong>onscientious Styles: Serious<\/p>\n<p style=\"font-weight: 400;\"><strong>MAINTAIN THIS PACE:<br \/>\nD<\/strong>ominant Styles: Fast\/decisive<br \/>\n<strong>I<\/strong>nfluence Styles: Fast\/spontaneous<br \/>\n<strong>S<\/strong>teady Styles: Slow\/relaxed<br \/>\n<strong>C<\/strong>onscientious Styles: Slow\/systematic<\/p>\n<p style=\"font-weight: 400;\"><strong>FOCUS ON THIS PRIORITY:<br \/>\nD<\/strong>ominant Styles: The task\/The results<br \/>\n<strong>I<\/strong>nfluence Styles: The relationship\/Interaction<br \/>\n<strong>S<\/strong>teady Styles: The relationship\/Communication<br \/>\n<strong>C<\/strong>onscientious Styles: The task\/The process<\/p>\n<p style=\"font-weight: 400;\"><strong>AT PLAY BE:<br \/>\nD<\/strong>ominant Styles: Competitive and aggressive<br \/>\n<strong>I<\/strong>nfluence Styles: Spontaneous and playful<br \/>\n<strong>S<\/strong>teady Styles: Casual and cooperative<br \/>\n<strong>C<\/strong>onscientious Styles: Structured\/Play by the rules<\/p>\n<p style=\"font-weight: 400;\"><strong>USE TIME TO:<br \/>\nD<\/strong>ominant Styles: Act efficiently<br \/>\n<strong>I<\/strong>nfluence Styles: Enjoy the interaction<br \/>\n<strong>S<\/strong>teady Styles: Develop the relationship<br \/>\n<strong>C<\/strong>onscientious Styles: Ensure accuracy<\/p>\n<p style=\"font-weight: 400;\"><strong>WRITE THIS WAY:<br \/>\nD<\/strong>ominant Styles: Short and to the point<br \/>\n<strong>I<\/strong>nfluence Styles: Informal and dramatic<br \/>\n<strong>S<\/strong>teady Styles: Warm and friendly<br \/>\n<strong>C<\/strong>onscientious Styles: Detailed and precise<\/p>\n<p style=\"font-weight: 400;\"><strong>ON THE TELEPHONE BE:<br \/>\nD<\/strong>ominant Styles: Short and to the point<br \/>\n<strong>I<\/strong>nfluence Styles: Conversational and playful<br \/>\n<strong>S<\/strong>teady Styles: Warm and pleasant<br \/>\n<strong>C<\/strong>onscientious Styles: Businesslike and precise<\/p>\n<p style=\"font-weight: 400;\">The next blogs explore the <a href=\"https:\/\/www.coach-123.com\/disc\" target=\"_blank\" rel=\"noopener\">DISC<\/a> styles at work.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Published with Permission from Assessments 24\/7. This is a Monday blog series; our regular coaching blog will be published on Thursday\u2019s. This blogs series has &hellip; <\/p>\n","protected":false},"author":1,"featured_media":11863,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[470,471,40],"tags":[2399,2478,352,50,2375,157,1017,2392,189,1050,2479,1706,1355],"class_list":["post-11862","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-coaching-resources","category-coaching-skills","category-tools-and-techniques","tag-adapting","tag-adapting-to-customers-disc-styles","tag-assessments","tag-coaching","tag-conscientious","tag-decision-making","tag-disc","tag-dominant","tag-focus","tag-influence","tag-steady","tag-styles","tag-work","latest_post"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/posts\/11862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/comments?post=11862"}],"version-history":[{"count":1,"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/posts\/11862\/revisions"}],"predecessor-version":[{"id":11864,"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/posts\/11862\/revisions\/11864"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/media\/11863"}],"wp:attachment":[{"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/media?parent=11862"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/categories?post=11862"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.coachcert.com\/coachingblog\/wp-json\/wp\/v2\/tags?post=11862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}